PRIVACY POLICY

THE WWW.SAMPHEALTH.COM WEBSITE (THE “WEBSITE”) IS OPERATED BY SAMP HEALTH LLC. YOUR PRIVACY IS IMPORTANT TO US. WE TAKE THE PRIVATE NATURE OF YOUR PERSONAL INFORMATION VERY SERIOUSLY AND THIS PRIVACY POLICY DESCRIBES HOW WE TREAT THE INFORMATION WE COLLECT WHEN YOU USE THE WEBSITE OR THE SAMP HEALTH SERVICES (THE “SERVICES”). PLEASE READ THIS NOTICE VERY CAREFULLY.

BY VISITING THE WEBSITE, YOU EXPRESSLY CONSENT TO THE PROCESSING OF YOUR PERSONAL INFORMATION ACCORDING TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH OUR POLICIES AND PRACTICES, YOUR CHOICE IS TO NOT USE THE SERVICES. YOUR PERSONAL INFORMATION MAY BE PROCESSED IN THE COUNTRY WHERE IT WAS COLLECTED AS WELL AS OTHER COUNTRIES (INCLUDING THE UNITED STATES) WHERE LAWS REGARDING PROCESSING OF PERSONAL INFORMATION MAY BE LESS STRINGENT THAN THE LAWS IN YOUR COUNTRY. BY UPLOADING PERSONAL INFORMATION TO THE SERVICES YOU WARRANT THAT YOU HAVE THE RIGHT TO TRANSFER SUCH INFORMATION OUTSIDE YOUR COUNTRY AND INTO THE UNITED STATES.

1. CHILDREN’S PRIVACY:

Children under 18 years of age are not permitted to use the Website for any purpose and Samp Health does not collect personally identifiable information from children under the age of 18. If we learn we have collected or received personal information from a child under 18, we will delete that information. If you believe we might have any information from a child under 18, please contact us at [email protected] If you upload any information about a child under 18, including their image or likeness, you expressly represent that you are or have the express consent of the child’s parent or guardian to upload the information in accordance with this Privacy Policy.

2. TYPE OF INFORMATION COLLECTED:

Website User Data

When you chat with a Samp Health Representative, create an account or use the Website to view an appointment information, you may voluntarily give us certain information about yourself. This can include name, username, email address, city, state, and any other information you provide us. We also collect records and copies of your correspondence (including email addresses), if you contact us. If you’re using the Services on your mobile device, you may also choose to provide us with location data. If you use the Services to record a photograph or a video you may also choose to provide us with access to your camera.

Website Access Information

Like most website operators, Samp Health collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request when visitors use the Website. Samp Health’s purpose in collecting non-personally identifying information is to better understand how Samp Health’s visitors use the Services. From time to time, Samp Health may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its Services. Samp Health also collects potentially personally-identifying information like Internet Protocol (IP) addresses and may collect statistics about the behavior of visitors to the Services. For instance, Samp Health may monitor the Website to help identify spam. We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).

In addition to log data, we may also collect information about the device you’re using to access the Services, including the type of device, the operating system, device settings, device identifiers and crash data. Whether we collect some or all of this information often depends on what type of device you’re using and its settings. To learn more about the information your device makes available to us, please review the policies of your device manufacturer or software provider.

We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.

Cookies and Web Beacons

Like many websites, the Website may use “cookies” to collect information. A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Samp Health may use cookies to help identify and track visitors, their usage of the Website, and their Website access preferences. Website visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the Website, with the drawback that certain features of Website may not function properly without the aid of cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.

Pages of our Website may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Our Use of Web Analytics

We use different analytic tools which serve the purpose of measuring, analyzing and optimizing our marketing measures and provide you with customized advertisements that could be of particular interest to you. In particular, we may use the following tools:

Google Analytics uses cookies which enable an analysis of your use of the Websites. The information collected (IP address, browsing activities and other data linked to your usage of the Websites) is usually transferred to a Google server in the USA and stored there. You can prevent Google Analytics from recognizing you on return visits to the Websites by disabling cookies on your browser. To see how you can opt-out of certain Google features, visit: Google Analytics Opt Out Link.

3. USE OF INFORMATION:

We use the information we collect to provide you full access and functionality of the Website. Accordingly, your information may be used for the following purposes: (i) to provide and improve our services, features and content; (ii) to administer your use of our services and accounts; (iii) to enable users to enjoy and easily navigate the Website; (iv) to better understand your needs and interests; (v) to fulfill requests or to respond to questions or comments you may make; (vi) to personalize your experience; (vii) to provide you with announcements, notifications and advertisements related to your interests and use of the Website and other communications such as electronic newsletters, promotional e-mails or similar messaging; (viii) to provide service announcements; (ix) to protect against users seeking to hack into the Website; (x) to assess the level of general interest in the Website and (xi) for any other purpose with your consent.

4. DISCLOSURE OF YOUR INFORMATION:

We may disclose non-personally identifiable aggregated information about our users without restriction.

Except as otherwise provided in this policy, we disclose the potentially personally-identifying information you disclose to Samp Health only to those of our employees, contractors and affiliated organizations that (i) need to know that information in order to process it on our behalf or to provide the Website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country and by using the Website, you consent to the transfer of such information to them.

Other than to its employees, contractors and affiliated organizations or as described above, we disclose personally-identifying only when required to do so by law, or when we believes in good faith that disclosure is reasonably necessary to protect the property or rights of Samp Health, third parties or the public at large. If you send us a request (for example via, chat, a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users.

In addition, in some cases we may choose to buy or sell assets. In these types of transactions, user information is typically one of the business assets that is transferred. Moreover, if Samp Health or substantially all of its assets were acquired, or in the unlikely event that Samp Health goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquiror of Samp Health may continue to use your personal and non-personal information only as set forth in this policy. Otherwise, we will not rent or sell potentially personally-identifying and personally-identifying information to anyone.

We may also disclose your personally-identifying information if you expressly consent to the disclosure.

5. YOUR RIGHTS AND RESPONSIBILITIES:

You are permitted, and hereby agree, to only provide personal information to Samp Health if such personal information is accurate, reliable, and relevant to our relationship and only to the extent such disclosure will not violate any applicable data protection law, statute, or regulation.

You may have certain rights under applicable data protection law with respect to personal information about you that is collected through the Services or when you contact or otherwise engage with us. To exercise any of these data privacy rights, please contact us, or have your authorized agent contact us, in accordance with the “Contact Us” section listed below. In the event you submit, or your authorized agent submits on your behalf, a data request, you (and your authorized agent) hereby acknowledge and agree, under penalty of perjury, that you are (or the authorized agent of) the consumer whose personal information is the subject of the request. We will respond to any data requests within the timeframes required by law, and we may charge a fee to facilitate your request where permitted by law.

Marketing. You have the right to opt-out of receiving electronic direct marketing communications from us. All electronic direct marketing communications that you may receive from us, such as e-mail messages, will give you an option of not receiving such communications from us in the future. You can utilize third-party tools available from the Digital Advertising Alliance and the Network Advertising Initiative. These opt-out tools are device and browser-specific, so, you must repeat the opt-out process from each of your browsers and devices.

California Privacy Rights. California Civil Code Section § 1798.83 permits users of the Sites that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. Pursuant to the California Consumer Privacy Act of 2018, as amended (“CCPA”), California residents may have certain data privacy rights, such as the right to be notified about what personal information categories are collected about you, and our intended use and purpose for collecting your personal information. You have the right to request access to your personal information and, to the extent feasible, request that it be transmitted in certain forms and formats. You may have the right to request that we (and any applicable service provider) delete your personal information. You have the right not to be subject to discrimination for asserting your rights under the CCPA. If you make, or an authorized agent on your behalf makes, any request related to your personal information, Samp Health will ascertain your identity to the degree of certainty required under the CCPA before addressing your request. Samp Health may require you to match at least three pieces of personal information we have previously collected from you before granting you access or otherwise responding to your request.

Do Not Track. Some web browsers may transmit “do-not-track” signals to the Sites with which the user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. We currently do not take action in response to these signals.

We Do Not Sell Your Personal Information
Samp Health does not, to the best of our knowledge, sell or rent personal information that we have collected or retain about you to any other third-party. We only disclose your personal information to third parties in accordance with this Privacy Policy. Accordingly, we do not offer individuals the ability to “opt-out” of the selling or renting of personal information because we do not engage in those practices.

6. CHOICES ABOUT DATA DISCLOSURES:

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
Promotional Offers from the Company. If you do not wish to have your information used by the Company to promote our own or third parties’ products or services, you can opt-out by choosing to unsubscribe from communication at the bottom of emails from the Company or sending an email to optout@Samp Health.com If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.

7. ACCESSING, DELETING AND CORRECTING YOUR INFORMATION:

To request access, correction or deletion of any personal information that you have provided to us, you can reach us by email at [email protected]

We may not be able to delete your personal information without also deleting your user account.

We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

8. DATA RETENTION:

The period during which we store your personal information varies depending on the purpose for the processing. For example, we store personal information needed to provide you with products and services, or to facilitate transactions you have requested, for so long as you are a customer of Samp Health. We store your personal information for marketing purposes until you have opted-out of receiving further direct marketing communications in accordance with applicable law. In all other cases, we store your personal information for as long as is needed to fulfill the purposes outlined in this Privacy Statement, following which time it is either anonymized (where permitted by applicable law), deleted or destroyed.

9. SECURITY:

We are committed to protecting your personal information. We regularly test our facilities and use a variety of security technologies and procedures to help protect your information from unauthorized access, use or disclosure.

Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

10. MODIFICATIONS OF THIS POLICY:

Samp Health may modify the Privacy Policy from time to time based on your comments and its need to accurately reflect Samp Health’s data collection and disclosure practices. Please review this policy from time to time to ensure that you are aware of any changes in Samp Health’s privacy practices. Your continued use of this site will signify your acceptance of these changes.